For years ACMI has been investing in safer, more efficient, and more sustainable lines:
- extensive use of recyclable materials,
- low-impact packaging solutions,
- high-efficiency machinery that reduces energy consumption, waste, and downtime.
Its plants feature:
- advanced digital monitoring systems,
- diagnostics,
- predictive maintenance,
- end-to-end automation.
Customer Service is at the heart of this strategy, evolving toward a proactive, data-driven, and sustainable service model.
Testimonial
“Transformation means that today we are one thing, and tomorrow we are another. We must constantly reinvent ourselves.”
Luca Saccardi Global Customer Service Director – ACMI Group
The Recipe: People at the Core
The project carried out with Lean In Finance in the Parma plant demonstrated a simple truth:
value is created by people.
This is why the approach is now being extended internationally so that every ACMI site can benefit from the experience and capabilities developed in Italy.
As Luca Saccardi highlights:
“Lean In Finance’s approach was perfect for us, because it is centered on people.”
