{"version":"1.0","provider_name":"Lean in Finance","provider_url":"https:\/\/leaninfinance.mkalab.com\/fr\/","author_name":"admin","author_url":"https:\/\/leaninfinance.mkalab.com\/fr\/author\/giorgi\/","title":"Customer Service Excellence Lab - Lean in Finance","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"qMg7dAeVl8\"><a href=\"https:\/\/leaninfinance.mkalab.com\/fr\/evenements\/customer-service-excellence-lab\/\">Customer Service Excellence Lab<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/leaninfinance.mkalab.com\/fr\/evenements\/customer-service-excellence-lab\/embed\/#?secret=qMg7dAeVl8\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Customer Service Excellence Lab\u00a0\u00bb &#8212; Lean in Finance\" data-secret=\"qMg7dAeVl8\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/leaninfinance.mkalab.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/leaninfinance.mkalab.com\/wp-content\/uploads\/2025\/12\/laboratorio-1.jpg","thumbnail_width":1200,"thumbnail_height":600,"description":"24 mars 2026 | Lean In Finance \u2013 Innovation Lab, Corso Venezia, Milan Luca Saccardi \u2013 Group Customer Service Director, ACMI L\u00e0 o\u00f9 le service de classe mondiale rencontre la transformation Lean, Digitale et Green. Le LaboratoireLe TOP Customer Service Laboratory est un workshop exclusif et de haut niveau, d\u00e9di\u00e9 aux leaders du service, de [&hellip;]"}