{"id":7929,"date":"2025-11-17T16:23:59","date_gmt":"2025-11-17T16:23:59","guid":{"rendered":"https:\/\/leaninfinance.mkalab.com\/nicht-kategorisiert\/von-menschen-getragene-transformation\/"},"modified":"2026-01-26T09:25:16","modified_gmt":"2026-01-26T09:25:16","slug":"von-menschen-getragene-transformation","status":"publish","type":"post","link":"https:\/\/leaninfinance.mkalab.com\/de\/publikationen\/von-menschen-getragene-transformation\/","title":{"rendered":"Von Menschen getragene Transformation"},"content":{"rendered":"<p><strong>Vorwort von T. S.<\/strong><br \/>\nGlobal Head of Blue Belt Academy<br \/>\nMaster Black Belt &amp; Innovation and Business Improvement Expert \u2013 Amundi Investment Solutions<\/p>\n<p><strong>Vorwort von P. S.<\/strong><br \/>\nUnderwriting Operation Manager<br \/>\nMaster Black Belt &amp; Innovation and Business Improvement Expert \u2013 Chubb European Group SE<\/p>\n<p><strong>Testimonial von O. R.<\/strong><br \/>\nCountry President, Italien \u2013 Chubb Group<br \/>\nDFSS for Service ist ein bahnbrechendes Werk, das Design for Six Sigma (DFSS) in die Welt der Finanz- und Dienstleistungsindustrien \u00fcbertr\u00e4gt \u2013 ein Umfeld, in dem Komplexit\u00e4t, Variabilit\u00e4t, Regulierung und steigende Kundenerwartungen rigorose und pr\u00e4diktive Methoden f\u00fcr die Gestaltung leistungsf\u00e4higer Services erfordern.<\/p>\n<p>Auf der Grundlage von \u00fcber 30 Jahren internationaler Erfahrung bietet das Buch einen strukturierten und praxisorientierten Ansatz, um:<\/p>\n<ul>\n<li>neue Services von Grund auf zu entwickeln,<\/li>\n<li>operative Risiken und Variabilit\u00e4t zu reduzieren,<\/li>\n<li>die digitale Transformation zu beschleunigen,<\/li>\n<li>die Customer Experience nachhaltig zu st\u00e4rken,<\/li>\n<li>und Service-Innovation konsequent an strategischen Zielen auszurichten.<\/li>\n<\/ul>\n<p>Mit Beitr\u00e4gen f\u00fchrender Experten und einem Testimonial des Country President von Chubb Italien zeigt das Buch eindrucksvoll, wie DFSS Organisationen dabei unterst\u00fctzt, Services zu gestalten, die:<\/p>\n<ul>\n<li><b>zuverl\u00e4ssiger,<\/b><\/li>\n<li><b>schneller, <\/b><\/li>\n<li><b>datenbasiert, <\/b><\/li>\n<li><b>kundenfokussiert und operativ robust sind.<\/b><\/li>\n<\/ul>\n<p><b>DFSS for Service ist eine unverzichtbare Lekt\u00fcre f\u00fcr Executives, Transformation Leader, Master Black Belts, Innovationsverantwortliche und alle Professionals, die die n\u00e4chste Generation von Service Excellence durch Methode, Wissenschaft und intelligentes Design aufbauen wollen.<br \/>\n<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vorwort von T. S. Global Head of Blue Belt Academy Master Black Belt &amp; Innovation and Business Improvement Expert \u2013 Amundi Investment Solutions Vorwort von P. S. Underwriting Operation Manager Master Black Belt &amp; Innovation and Business Improvement Expert \u2013 Chubb European Group SE Testimonial von O. R. Country President, Italien \u2013 Chubb Group DFSS [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7788,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_eb_attr":"","footnotes":""},"categories":[52],"tags":[],"class_list":["post-7929","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-publikationen"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Von Menschen getragene Transformation - Lean in Finance<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Von Menschen getragene Transformation - Lean in Finance\" \/>\n<meta property=\"og:description\" content=\"Vorwort von T. 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