Certified Lean Six Sigma Black Belt Design for Six Sigma (DFSS)
Master advanced design. Build processes that work flawlessly from day one. Specialized Black Belt Variant Advanced Design Track
- Format: In-person, live online, or blended
- Duration: 10–12 days of Black Belt training + 3–4 days focused on DFSS
- Methodology: • Advanced analytics labs • DFSS design workshops • Process and journey design simulations • Prototyping and validation sessions • Project coaching
The Certified LSS Black Belt Design for Six Sigma (DFSS) is a specialized track for high-level professionals who want to combine the full analytical rigor of Black Belt certification with the strategic design capabilities of DFSS.
While standard Black Belt certification focuses on improving existing processes using DMAIC, this DFSS-focused Black Belt equips participants to:
- Design new processes, digital services and operating models
- Translate customer needs into performance-critical design requirements
- Reduce risks, defects and inefficiencies before they occur
- Integrate automation, digital and AI in process design
- Lead strategic design initiatives for new products, services and workflows
This program is ideal for transformation leaders operating in highly complex, regulated, digitalized or customer-centric environments.
Learning Objectives
Participants completing this specialized Black Belt variant will be able to:
- Lead complex DMAIC and DMADV projects with advanced design capabilities
- Apply customer-driven design frameworks (VoC, CTQ, QFD, Kano)
- Use value stream design, service blueprinting and experience engineering
- Apply statistical thinking for design validation (DOE, regression, risk analysis)
- Lead cross-functional design workshops and prototyping sessions
- Integrate Lean, Digital, Automation and AI principles into new service/process design
- Redesign end-to-end journeys to maximize value, quality and reliability
- Build scalable solutions and validate them with real data
Target Audience
This advanced variant is ideal for:
• Black Belts seeking strategic design mastery
• Transformation leaders managing digital, automation or AI programs
• Service design, CX and journey design leaders
• Process engineering specialists
• Innovation and product development teams
• Operational Excellence leaders in highly complex environments
Industries Served
Extremely relevant in industries where design, reliability and digitalization are critical:
• Banking & Insurance (digital journeys, onboarding, KYC, claims, underwriting)
• Asset Management & Investment Services
• Manufacturing & Packaging Automation
• Luxory & Retail – customer experience engineering
• Shared Services & BPO
• Healthcare & Pharma
• Utilities, Energy & Telco
Certification
Upon completion of:
•Training
•BB-DFSS exam
•DFSS project approval
•Executive presentation
participants earn the Certified Lean Six Sigma Black Belt – Design for Six Sigma credential.
It cross-references the DFSS Certificate and provides an accelerated path to Master Black Belt (MBB).
Course Content
- Black Belt strategic role
- DMAIC vs DMADV: application, governance and portfolio selection
- How DFSS enhances digital transformation and customer experience
- Advanced Voice of Customer techniques
- CTQ flowdown and prioritization
- Kano model for service and digital processes
- Competitive and benchmark analysis
- Functional analysis and high-level process design
- QFD (Quality Function Deployment)
- Risk analysis and prioritization
- Concept generation using design thinking frameworks
- Service blueprinting and journey design
- Lean design for high reliability and low variability
- Digital integration (automation, AI, RPA triggers, data flows)
- Prototyping and alternative evaluation
- Basic and intermediate DOE for design validation
- Statistical confirmation of design choices
- Risk mitigation using FMEA
- Scaling and operational feasibility assessment
- Regression, modelling and data-based optimization
- Advanced control systems
- Leading complex cross-functional transformation programs
- DFSS-based Black Belt project
- Executive presentation and review
- Integration into organizational strategies
- To be awarded the Certified LSS Black Belt – DFSS, participants must:
Complete full BB-DFSS curriculum
Pass the specialized Black Belt exam - Deliver
one DFSS project
(or two mid-size DFSS/DMAIC hybrid projects), demonstrating:
– Customer-driven design
– CTQ definition & prioritization
– Validated design using data and/or DOE
– Risk mitigation strategies
– Operational and financial impact
This project validates mastery in both DMAIC and DMADV disciplines.
- Green Belt Certification (mandatory)
- BB-level analytical foundations recommended
- Prior exposure to project execution
- Become a high-level Black Belt capable of designing processes, not just improving them
- Reduce errors, waste and risks before they occur
- Strengthen your profile in digital and AI-enabled transformation
- Acquire skills used by leading global companies
- Prepare for senior transformation, strategy and operational excellence roles
- Build the foundation for progression to Master Black Belt
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